Política de frete

Shipping Policy

Thank you for shopping with Elite Steps.

We are committed to providing a smooth and reliable shopping experience for customers worldwide.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Orders are not processed or shipped on weekends or holidays.

Shipping Time

Estimated delivery times may vary depending on your country and location.

Estimated shipping times:

🇺🇸 United States: 7–15 business days
🌎 International Orders: 7–20 business days

Please note that delivery times are estimates and may be affected by customs, holidays, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated and displayed at checkout.

From time to time, Elite Steps may offer free shipping promotions.

Order Tracking

After your order has shipped, you will receive a tracking number by email.

Please allow a few days for tracking information to update.

Incorrect Shipping Information

Customers are responsible for providing the correct shipping address.

Elite Steps is not responsible for orders delivered to an incorrect address provided by the customer.

Customs & Import Fees

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.

These charges are the responsibility of the customer when applicable.

Lost or Delayed Packages

If your order is significantly delayed or appears lost, please contact our support team.

We will work with the shipping provider to help resolve the issue.

Contact Us

For questions regarding shipping, please contact:

📧 support@elitesteps.com